Information about Customer Satisfaction Survey
• While creating a survey, you can ask multiple choice questions, yes-no questions and satisfaction level questions as well as prepare data collection questions. You can request age, gender, phone or mail information to your survey and add the option where you heard us to see which marketing channel you use is most effective.
• Through our surveys, you can measure your Net Promoter Score. "Would you recommend us to others?" from 1 to 10 points. According to the answer to this question, your customer satisfaction level, loyalty and good way to others to promote your product or service is provided.
• The difference of ‘Stach surveys from normal surveys is that it provides dynamic data collection due to the intuitive interface in ‘Stach application and accurately analyzes these collected data.